Shipping and delivery policy

Shipping confirmation and order tracking

Once your order has been shipped, you will receive a shipping confirmation via email or SMS with your tracking number. The tracking number will be active within 48 hours.

Below are the conditions that make up our shipping and delivery policy.

Processing times

All orders are processed and shipped within 1-2 business days.

Shipping times and costs

Shipping costs for your order are free for purchases over €29.

Shipping method

Shipping costs and delivery time

Standard Shipping (with tracking number): 7-12 business days

Delivery countries

Delivery is made in Spain, Mexico and the United States.

Shipping confirmation and order tracking

Once your order has shipped, you will receive a shipping confirmation email with your tracking number. The tracking number will be active within 48 hours.

Customs, duties and taxes

Nexlop is responsible for all customs duties and taxes applicable to your order. Once your order is placed, you will not have to pay any additional fees to have it shipped to your home.

Damages

Nexlop is responsible for products damaged or lost during transport. If your order is damaged, please contact our customer service at: contacto@nexlop.com